About Us

Welcome to Silayimart - Where Elegance Meets Culture

Silayimart is not just a brand; it is a celebration of women, artfully blending modern designs with rich cultural heritage. Our boutique is dedicated to providing women with a diverse range of products, from Formals and Casuals to Stitched, Unstitched, and even Kids wear, all available in our multiple stores across Pakistan. With an exclusive approach to design, we offer eastern-wear ensembles that combine practicality with aesthetic appeal, boasting elegant silhouettes and trendy cuts, all at the most affordable price range.

Our Commitment to Quality:

We take immense pride in our dedication to producing high-quality products, leaving no room for compromise. Our unwavering commitment to excellence has resulted in years of customer satisfaction and a loyal clientele. When you choose Silayimart, you choose garments that exude finesse and craftsmanship, creating a lasting impression with every wear.

Seamless Shopping Experience:

At Silayimart, we value our customers immensely, which is why we cater to their needs both in-store and online. Our user-friendly website offers full access to our entire product range, making it effortless to browse and shop from the comfort of your home. With prompt and efficient doorstep delivery, your shopping experience is designed to be convenient and enjoyable.

Embracing Customer Feedback:

Customer satisfaction is at the heart of what we do, and we cherish every piece of feedback we receive. We believe that our customers' voices are invaluable in shaping our brand and offerings. By continuously listening and learning from our patrons, we ensure that each shopping experience at Silayimart is memorable and exciting.

Cultural Inspiration, Modern Expression:

Silayimart draws inspiration from the rich tapestry of our cultural heritage, infusing it with modern sensibilities to create garments that resonate with the contemporary woman. Each ensemble tells a unique story, capturing the essence of tradition while embracing the allure of modernity.

Empowering Women through Fashion:

More than just clothing, Silayimart seeks to empower women through the art of fashion. We believe that what you wear is an extension of who you are, and our designs aim to uplift your confidence and style. Celebrate your individuality and express your grace with Silayimart, where elegance and culture intertwine.

Join us on this journey of celebrating femininity, where artistry and heritage converge to create a tapestry of beauty and empowerment. Explore our diverse collection, both in-store and online, and discover the perfect ensemble that reflects your unique essence.

Silayimart - Embrace Culture, Embrace Elegance.

Silayimart is a brand that embodies the elegance and richness of cultural heritage in its fashion creations. With a deep commitment to celebrating the diverse tapestry of traditions, Silayimart's collections are more than just clothing; they are a journey through the myriad of cultures and histories that shape our world. Each piece in the Silayimart range is thoughtfully crafted, blending contemporary design with traditional motifs and techniques. The brand's philosophy is rooted in the belief that fashion is a powerful medium for expressing one's cultural identity, and thus, Silayimart meticulously curates its designs to reflect this ethos.

Embracing elegance in its purest form, Silayimart is dedicated to creating garments that resonate with the grace and dignity of the cultures they represent. The brand's unique approach to fashion is evident in its use of authentic materials, intricate handiwork, and timeless styles that transcend fleeting trends.Silayimart's commitment to sustainable and ethical practices ensures that each garment is not only a symbol of beauty but also a testament to responsible fashion. For those who wear Silayimart, it's not just about making a style statement; it's about wearing a piece of art that carries the essence of cultural pride and elegance

Privacy Policy

At Silayimart we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when interacting with our website, mobile applications, and other services (collectively referred to as the "Services").

Information We Collect

When you use our Services, we may collect personal information that you provide directly and willingly, such as your name, email address, phone number, shipping address, and payment information. By providing your information, you allow us to use/transfer the information shared in the manner provided in this policy.

Usage of Information

We use the above information to process and fulfill your orders, provide customer support, respond to inquiries, improve our products, services and website functionality, personalise your shopping experience, send promotional emails and marketing communications (you may opt out at any time) and to conduct market research and analyse trends.

Information Sharing

We do not transfer your information to third parties in exchange for money and we will not do so. However, we may share your personal information with third parties in the following circumstances:

Service Providers: We may engage trusted third-party companies or individuals to facilitate our Services, such as shipping providers or payment processors. These third parties have limited access to personal information necessary to perform their tasks and are obligated to protect your information.

Legal Requirements: We may disclose personal information if required by law or if that disclosure is necessary to protect our rights under applicable laws or ensure the safety of our users.

Data Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

Your Choices

You have the right to access, correct, update, or delete your personal information. You may also choose to opt out of receiving marketing communications from us. Please contact us using the information provided below to exercise your rights.

Children's Privacy

Our Services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe that we may have collected information from a child, please contact us to request deletion.

Business Transfer

In the event of a merger, acquisition, or any other change in control or ownership of our company, your personal information and data may be transferred, assigned, or otherwise shared with the new entity. We will ensure that the new entity abides by the same level of privacy protection as outlined in this Privacy Policy.

Updates to this Privacy Policy

This Privacy Policy is effective as of July, 2023 and will remain in effect until revised or updated. We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this policy periodically.

Contact Us

If there are any questions regarding this privacy policy, you may contact us using the information below.Silayimart.Civic Center Gujranwala Punjab 52250 PakistanPakistan

Shipping & Payments

PAKISTANI SHIPMENTS

Free shipping  in Pakistan, without any hidden or extra service charges. The customer will usually get an order in 3-5 business days after the order has shipped out. After your payment is authorized, it can take up to 2 days for us to process your order and ship it. This is just an estimate and does not include weekends and holidays. Delivery can take longer in remote areas in Pakistan.
“Cash on delivery” orders above 50,000 will be processed after successful telephonic verification.

PAKISTAN PAYMENT METHODS

• COD (Cash on Delivery)
  
• Bank Transfer

Exchange Policy

Exchange Policy

Please review these policies carefully as they are the Terms of Sale that govern your purchases at SILAYIMART.COM Online Store. They set out your rights and obligations with respect to your purchases, including limitations and exclusions. Your placement of an order at the SILAYIMART.COM Website constitutes your agreement that these policies apply to the order, so be certain you understand them before you place your order.

Dresses are based on the measurements/sizes that we provide on our Website.

Items that have any stains, emit, body odors or perfume scents, have any kind of marks, damage, or water stains will not be accepted for returns or exchanges.

Conditions for Exchange Eligibility:

·        The products are unwashed and not used in any way.

·        The product is in its original, undamaged packaging (a carefully opened package will not be considered damaged).

·        The product is complete: e.g. both items of a pair must be returned.

·        The product was purchased other than a seasonal/discounted campaign.

Please return dresses with their hangers, protective coverings, carriers, and wherever possible, in the original outer packaging. Items must be returned in their original packaging and in a re-saleable condition within (14) days of receipt of your goods. We will exchange the product once we receive it from the courier or hand it over to any of our company's outlets.

Please note, returns are not accepted for:

·        Products that have been used or tampered with

·        Incomplete items or partial orders

·        Customized products (including size, style, or fabric changes)

Please return dresses with their hangers, protective coverings, carriers, and wherever possible, in the original outer packaging. Items must be returned in their original packaging and in a re-saleable condition within (14) days of receipt of your goods. We will exchange the product once we receive it from the courier or hand it over in the shop.

 

Exchange & Return Policy:

·        These terms apply only if we are informed within fourteen (14) days of delivery.

·        Sale or discounted items are not eligible for return or exchange unless the product is found to be defective or there is a size-related issue.

·        We don't have a refund policy for any kind of purchase. We are not liable for a refund of your payment.

·        There is no refund for shipping and handling charges.

All Exchange/Claims will be given on current price.